Delete folder/document/version
recover undelete mistake recycle retrieve undo
Choose on
the menu to remove:
- when looking at a folder:
- the folder and all its descendant folders and
documents with their contents
- the contents of a folder (that is, not the folder itself)
- selected items in a folder
- when looking at a document:
- the document (and all its versions, comments and other content)
- the most recent version of a document
- when looking at a specific version of a document:
- an older version of a document
– to do this you need to first list versions
using (on the menu) and go to the one you want to delete
Unless you tick the box to permanently delete the item, it will be
moved to the Deleted Items folder, from where it can be recovered for
a few days after deletion.
If you delete something which is already in the Deleted Items
folder, it will be deleted permanently.
Because versions always have to be part of a document, if you
delete a version a new document will be made to hold it in the Deleted
Items folder. Remaining versions will also be renumbered as
necessary.
I deleted something by accident. Where's the Undo? How do I undelete?
To recover - un-delete - a project, folder, document, or version:
Provided the original location (project, folder or document) has
not itself been deleted, visit the deleted items folder (Choose from the menu), click the deleted item, and press
the
button. This puts it back where it was before it was deleted.
Alternatively, if the original location no longer exists, you can put a
deleted item somewhere else in order to un-delete it:
- Choose from the menu
- the item you deleted by mistake.
- Go to the folder where you want to replace the item.
- Choose on the
menu.
You can also recover just one or some individual items from within
a deleted folder like this.
Can't recover permanent deletions
If you permanently deleted the item, or the item has been purged
from the Deleted Items folder, it is not possible to recover it,
sorry.
I don't want to undelete it, I just want the file
Providing the item hasn't been purged, go to the item in the
Deleted Items folder as above, and download as usual.
In extreme cases, it may be possible to retrieve
permanently deleted files from backups. You need to contact the
Administrator using .